Policies

JUST A LITTLE HEADS UP, TO ENSURE YOU GET THE MOST OF YOUR CLASS:

Be early not late, because late just ain’t cool.
Please arrive 15 minutes before the start of class so you can get checked in and geared up.
Please feel free to either bring your own gloves/wraps or you can travel light and hire gloves and buy wraps from reception.
We don’t sell plastic Bottles. So please bring your own or buy one of our reusable ones.
All classes take place in our lowly lit studio.
Each class has a maximum capacity of 16 people so we can ensure you get the guidance you need.
You must be 18 or older to participate in our adult classes.

You must cancel your class 6 hours or more prior to class start time in order to unreserve your spot and return it to your account.
If your spot is cancelled within 6 hours or more, 1 class credit will be returned to your account to be redeemed against a future class.
If you cancel less than 6 hours prior to class start time and you have purchased credits/class packs you will lose your class credit. If you are on monthly membership you will be charged £5.
No shows are deemed as those who do not cancel or notify us prior to the class start time. For those who have purchased credits/class packs, you will lose your class credit. For those on monthly membership you will be charged £10.

We do NOT offer refunds on any Drop In Classes, Class Packs, Memberships, Clothing or merchandise.
We do NOT offer extensions past the expiry date on Single Classes, Class Packages, or Unlimited Memberships.

Are billed on a monthly recurring basis.
To cancel your membership or skip a month, a 30-day notice is required. Email: [email protected] to cancel or skip.
Memberships begin on date of purchase.

Boxx is NOT responsible for any lost or stolen items in the studio/reception.
Please email the studio directly for any items you may have left behind. Email: [email protected]