POLICIES

JUST A LITTLE HEADS UP, TO ENSURE YOU GET THE MOST OF YOUR CLASS:

-Be early not late, because late just ain’t cool.

-Please arrive 15 minutes before the start of class so you can get checked in and geared up.

-Please feel free to either bring your own gloves/wraps or you can travel light and hire gloves and buy wraps from reception.

-We don’t sell plastic Bottles. So please bring your own or buy one of our reusable ones.

-All classes take place in our lowly lit studio.

-Each class has a maximum capacity of 14 people so we can ensure you get the guidance you need.

-You must be 18 or older to participate in our adult classes.

LATECOMERS

-We do not allow late entry to any classes for safety reasons.

-NO exceptions will be made.

NO SHOWS/CANCELLATIONS

-You must cancel your class 12 hours or more prior to class start time in order to unreserve your spot and return it to your account.

-Once your spot is cancelled, 1 class credit will be returned to your account to be redeemed against a future class.

-If you cancel less than 12 hours prior to class start time and you have purchased credits/class packs you will lose your class credit. If you are on monthly membership you will receive a strike on your account. After 2 strikes you will not be able to book onto classes until you contact us in studio or email (instudio@boxxldn.com).

RETURNS/REFUNDS

-We do NOT offer refunds on any Drop In Classes, Class Packs, Memberships, Clothing or merchandise.

-We do NOT offer extensions past the expiry date on Single Classes, Class Packages, or Unlimited Memberships.

MONTHLY MEMBERSHIPS

-Are billed on a monthly recurring basis.

-Have a 3-month minimum commitment.

-To cancel your membership or skip a month, a 30-day notice is required. Email: instudio@boxxldn.com to cancel or skip.

-Memberships begin on date of purchase.

LOST PROPERTY

-Boxx is NOT responsible for any lost or stolen items in the studio/reception.

-Please email the studio directly for any items you may have left behind. Email: instudio@boxxldn.com

PHONES

-Please no phones in the studio whilst a class is in progress.